Stage 13 — Notifications: Telegram bot + multi-channel + service reminders

Schema:
- clients.telegram_chat_id (linked via /start contact-share)
- clients.notify_prefs (per-client channel order override)
- service_reminders_sent (dedup ledger for the daily cron)

Telegram (per tenant):
- TelegramService (sendMessage, getMe, setWebhook with auto-generated secret)
- Bot token stored in companies.settings.telegram.bot_token
- Webhook /telegram/webhook/{slug} validates X-Telegram-Bot-Api-Secret-Token,
  matches client by last 9 digits of phone, persists chat_id, replies confirm
- /start prompts share-contact; /stop unlinks chat_id

NotificationDispatcher refactor:
- Multi-channel: telegram first if chat_id + bot configured, then email
- Backwards-compat with legacy boolean notify.{type} flags
- 4 HTML-formatted Telegram messages (wo_ready with tracking link, payment,
  appointment, reminder)

Service reminders:
- `reminders:send` artisan command with --slug / --dry-run
- Policy: vehicles whose last closed WO is older than reminder.after_days
  (default 365). Skips if sent within reminder.cooldown_days (default 30).
- Schedule daily 09:00

Filament UI:
- Settings page: Telegram bot token field + "Test bot" + "Set webhook" actions
- Settings page: reminder_after_days + reminder_cooldown_days inputs
- ClientResource: telegram_chat_id readonly badge

Tests (6 new, all pass):
- webhook links client via shared contact
- webhook rejects wrong secret → 401
- dispatcher uses telegram when chat_id present (Http::fake)
- dispatcher falls back to email otherwise
- dispatcher returns false when no channel available
- reminder cron respects 30-day cooldown

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>

app/Models/Tenant/Client.php

@@ -16,7 +16,8 @@ class Client extends Model
     protected $fillable = [
         'company_id', 'type', 'name', 'company_name',
         'phone', 'phone_alt', 'email',
-        'telegram', 'whatsapp', 'viber',
+        'telegram', 'telegram_chat_id', 'whatsapp', 'viber',
+        'notify_prefs',
         'source', 'marketing_channel', 'status',
         'balance', 'discount_pct', 'notes',
         'assigned_to', 'last_contact_at',
@@ -26,8 +27,17 @@ class Client extends Model
         'balance' => 'decimal:2',
         'discount_pct' => 'decimal:2',
         'last_contact_at' => 'datetime',
+        'notify_prefs' => 'array',
     ];
 
+    /** Normalize a phone number to E.164-ish digits for matching. */
+    public static function normalizePhone(?string $phone): ?string
+    {
+        if (! $phone) return null;
+        $digits = preg_replace('/[^0-9]/', '', $phone);
+        return $digits ?: null;
+    }
+
     public function vehicles(): HasMany
     {
         return $this->hasMany(Vehicle::class);

app/Models/Tenant/ServiceReminderSent.php

@@ -0,0 +1,33 @@
+<?php
+
+namespace App\Models\Tenant;
+
+use App\Models\Concerns\BelongsToTenant;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+
+class ServiceReminderSent extends Model
+{
+    use BelongsToTenant;
+
+    protected $table = 'service_reminders_sent';
+
+    protected $fillable = [
+        'company_id', 'vehicle_id', 'client_id',
+        'channel', 'type', 'sent_at',
+    ];
+
+    protected $casts = [
+        'sent_at' => 'datetime',
+    ];
+
+    public function vehicle(): BelongsTo
+    {
+        return $this->belongsTo(Vehicle::class);
+    }
+
+    public function client(): BelongsTo
+    {
+        return $this->belongsTo(Client::class);
+    }
+}