AI Assistant — multi-provider chat (Claude / GPT / Gemini)

Schema:
- ai_chats: company_id, user_id, title, provider; index pe activitate
- ai_messages: role (system/user/assistant), content, meta JSON (tokens, latency, model)

Service AiAssistantService (multi-provider):
- ask($chat, $message): persistă mesajul user, build system prompt cu context
  tenant (statistici clienți/mașini/cereri/datorii), apelează API-ul providerului,
  persistă răspunsul cu meta (tokens, latency)
- callClaude: api.anthropic.com/v1/messages cu claude-sonnet-4-5
- callOpenAI: api.openai.com/v1/chat/completions cu gpt-4o-mini
- callGemini: generativelanguage.googleapis.com cu gemini-1.5-flash
- Try/catch pe toate; eroare devine mesaj asistent fără să crape

System prompt include:
- Numele și orașul companiei
- Statistici curente (clienți, mașini, cereri noi, fișe active, datorii)
- Limita stricta: NU inventează date

Custom Filament Page /app/ai-assistant (group Analiză):
- Sidebar stâng: listă conversații (last 20), buton 'Nouă' + delete cu confirm
- Main: bubble chat (user dreapta albastru, asistent stânga gri)
- Meta jos pe răspuns: provider · latency · tokens
- Empty state friendly cu instrucțiuni configurare
- Loading indicator (3 dots animate) când AI răspunde
- Auto-scroll la mesaj nou
- Enter trimite, Shift+Enter newline
- Auto-titlu chat din primul mesaj user (60 chars)

Settings page extins cu secțiune 'Asistent AI':
- Provider implicit (claude/gpt/gemini)
- 3 chei API (password fields, revealable)
- Key-urile salvate în companies.settings.ai (per tenant, izolat)
This commit is contained in:
2026-05-07 14:50:56 +00:00
parent 7ce78c350c
commit 976c0f03e3
7 changed files with 586 additions and 0 deletions
+112
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@@ -0,0 +1,112 @@
<?php
namespace App\Filament\Tenant\Pages;
use App\Models\Tenant\AiChat;
use App\Services\Ai\AiAssistantService;
use App\Tenancy\TenantManager;
use Filament\Pages\Page;
use Livewire\Attributes\Url;
class AiAssistant extends Page
{
protected static string|\BackedEnum|null $navigationIcon = 'heroicon-o-sparkles';
protected static ?string $navigationLabel = 'Asistent AI';
protected static string|\UnitEnum|null $navigationGroup = 'Analiză';
protected static ?int $navigationSort = 71;
protected static ?string $title = 'Asistent AI';
protected string $view = 'filament.tenant.pages.ai-assistant';
public ?int $chatId = null;
public string $newMessage = '';
public bool $loading = false;
public function mount(): void
{
// Use last chat for the user, or create a new one.
$userId = auth()->id();
$companyId = app(TenantManager::class)->currentId();
if (! $userId || ! $companyId) return;
$chat = AiChat::where('user_id', $userId)->latest('updated_at')->first();
if (! $chat) {
$chat = AiChat::create([
'company_id' => $companyId,
'user_id' => $userId,
'title' => 'Conversație nouă',
'provider' => $this->defaultProvider(),
]);
}
$this->chatId = $chat->id;
}
public function getChat(): ?AiChat
{
return $this->chatId ? AiChat::with('messages')->find($this->chatId) : null;
}
public function getChats()
{
return AiChat::where('user_id', auth()->id())
->latest('updated_at')
->limit(20)
->get();
}
public function newChat(): void
{
$chat = AiChat::create([
'company_id' => app(TenantManager::class)->currentId(),
'user_id' => auth()->id(),
'title' => 'Conversație nouă',
'provider' => $this->defaultProvider(),
]);
$this->chatId = $chat->id;
$this->newMessage = '';
}
public function selectChat(int $id): void
{
$chat = AiChat::where('user_id', auth()->id())->where('id', $id)->first();
if ($chat) $this->chatId = $chat->id;
}
public function deleteChat(int $id): void
{
AiChat::where('user_id', auth()->id())->where('id', $id)->delete();
if ($this->chatId === $id) {
$this->chatId = AiChat::where('user_id', auth()->id())->latest('updated_at')->value('id');
if (! $this->chatId) $this->newChat();
}
}
public function send(): void
{
$msg = trim($this->newMessage);
if ($msg === '' || ! $this->chatId) return;
$this->loading = true;
$this->newMessage = '';
$chat = AiChat::find($this->chatId);
if (! $chat) { $this->loading = false; return; }
try {
app(AiAssistantService::class)->ask($chat, $msg);
} finally {
$this->loading = false;
}
}
protected function defaultProvider(): string
{
$tenant = app(TenantManager::class)->current();
return ($tenant?->settings['ai']['default_provider'] ?? 'claude');
}
}
+22
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@@ -50,6 +50,10 @@ class Settings extends Page
'notify_payment' => $notify['payment'] ?? true,
'notify_appointment' => $notify['appointment'] ?? true,
'notify_reminder' => $notify['reminder'] ?? true,
'ai_default_provider' => $settings['ai']['default_provider'] ?? 'claude',
'ai_claude_key' => $settings['ai']['claude_key'] ?? null,
'ai_gpt_key' => $settings['ai']['gpt_key'] ?? null,
'ai_gemini_key' => $settings['ai']['gemini_key'] ?? null,
]);
}
@@ -120,6 +124,18 @@ class Settings extends Page
Forms\Components\Toggle::make('notify_appointment')->label('Programare confirmată')->default(true),
Forms\Components\Toggle::make('notify_reminder')->label('Reminder ITP / revizie')->default(true),
]),
Schemas\Components\Section::make('Asistent AI')
->description('Adaugă chei API ca să activezi asistentul. Cheile rămân la voi — nu sunt partajate.')
->columns(2)
->schema([
Forms\Components\Select::make('ai_default_provider')
->label('Provider implicit')
->options(['claude' => 'Claude (Anthropic)', 'gpt' => 'ChatGPT (OpenAI)', 'gemini' => 'Gemini (Google)'])
->default('claude'),
Forms\Components\TextInput::make('ai_claude_key')->label('Claude API Key')->password()->revealable()->placeholder('sk-ant-...'),
Forms\Components\TextInput::make('ai_gpt_key')->label('OpenAI API Key')->password()->revealable()->placeholder('sk-proj-...'),
Forms\Components\TextInput::make('ai_gemini_key')->label('Gemini API Key')->password()->revealable(),
]),
])
->statePath('data');
}
@@ -151,6 +167,12 @@ class Settings extends Page
'appointment' => (bool) ($data['notify_appointment'] ?? true),
'reminder' => (bool) ($data['notify_reminder'] ?? true),
],
'ai' => [
'default_provider' => $data['ai_default_provider'] ?? 'claude',
'claude_key' => $data['ai_claude_key'] ?? null,
'gpt_key' => $data['ai_gpt_key'] ?? null,
'gemini_key' => $data['ai_gemini_key'] ?? null,
],
]),
]);
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<?php
namespace App\Models\Tenant;
use App\Models\Concerns\BelongsToTenant;
use Illuminate\Database\Eloquent\Model;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\HasMany;
class AiChat extends Model
{
use BelongsToTenant;
protected $fillable = ['company_id', 'user_id', 'title', 'provider'];
public function user(): BelongsTo
{
return $this->belongsTo(User::class);
}
public function messages(): HasMany
{
return $this->hasMany(AiMessage::class)->orderBy('created_at');
}
}
+21
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<?php
namespace App\Models\Tenant;
use App\Models\Concerns\BelongsToTenant;
use Illuminate\Database\Eloquent\Model;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
class AiMessage extends Model
{
use BelongsToTenant;
protected $fillable = ['company_id', 'ai_chat_id', 'role', 'content', 'meta'];
protected $casts = ['meta' => 'array'];
public function chat(): BelongsTo
{
return $this->belongsTo(AiChat::class, 'ai_chat_id');
}
}
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<?php
namespace App\Services\Ai;
use App\Models\Central\Company;
use App\Models\Tenant\AiChat;
use App\Models\Tenant\AiMessage;
use App\Models\Tenant\Client;
use App\Models\Tenant\Lead;
use App\Models\Tenant\Vehicle;
use App\Models\Tenant\WorkOrder;
use Illuminate\Support\Facades\Http;
/**
* Multi-provider AI client (Claude / GPT / Gemini). Provider + API key are
* read from tenant settings.ai. Chat history persists in ai_chats/ai_messages.
*/
class AiAssistantService
{
public function ask(AiChat $chat, string $userMessage): AiMessage
{
// Persist user message.
AiMessage::create([
'company_id' => $chat->company_id,
'ai_chat_id' => $chat->id,
'role' => 'user',
'content' => $userMessage,
]);
$company = Company::withoutGlobalScopes()->findOrFail($chat->company_id);
$aiCfg = (array) ($company->settings['ai'] ?? []);
$provider = $chat->provider ?: ($aiCfg['default_provider'] ?? 'claude');
$apiKey = $aiCfg["{$provider}_key"] ?? null;
$start = microtime(true);
if (! $apiKey) {
$reply = '⚠️ API key pentru ' . strtoupper($provider) . ' nu e configurat. Mergi la Setări → AI și adaugă cheia.';
$meta = ['error' => 'no_api_key'];
} else {
try {
[$reply, $meta] = match ($provider) {
'claude' => $this->callClaude($apiKey, $chat, $userMessage, $company),
'gpt' => $this->callOpenAI($apiKey, $chat, $userMessage, $company),
'gemini' => $this->callGemini($apiKey, $chat, $userMessage, $company),
default => ['Provider necunoscut: ' . $provider, []],
};
} catch (\Throwable $e) {
$reply = '❌ Eroare API: ' . $e->getMessage();
$meta = ['error' => $e->getMessage()];
}
}
$meta['latency_ms'] = (int) ((microtime(true) - $start) * 1000);
$meta['provider'] = $provider;
$msg = AiMessage::create([
'company_id' => $chat->company_id,
'ai_chat_id' => $chat->id,
'role' => 'assistant',
'content' => $reply,
'meta' => $meta,
]);
// Update chat title from first user message.
if ($chat->messages()->where('role', 'user')->count() === 1) {
$chat->update(['title' => mb_substr($userMessage, 0, 60)]);
}
$chat->touch();
return $msg;
}
protected function buildSystemPrompt(Company $company): string
{
$clientsCount = Client::count();
$vehiclesCount = Vehicle::count();
$newLeads = Lead::where('status', 'new')->count();
$openWO = WorkOrder::whereNotIn('status', ['done', 'cancelled'])->count();
$debtTotal = (float) WorkOrder::where('pay_status', '!=', 'paid')
->whereNotIn('status', ['cancelled'])
->get()->sum(fn ($w) => max(0, (float) $w->total - (float) $w->payments()->sum('amount')));
return <<<TXT
Ești asistent CRM pentru autoservice "{$company->name}" din {$company->city}.
Răspunzi în română (sau în limba folosită de utilizator). Fii concis, profesional, util.
Statistici curente:
- {$clientsCount} clienți, {$vehiclesCount} mașini
- {$newLeads} cereri noi neprocesate
- {$openWO} fișe de lucru active
- Total datorii clienți: {$debtTotal} MDL
Poți ajuta cu: sugestii diagnostic auto, calcul costuri, sumar performanță,
recomandări piese, redactare mesaje pentru clienți, planificare. NU inventezi
date care nu apar în context dacă nu știi, recunoaște.
TXT;
}
/** Convert chat history to provider-specific message format. */
protected function historyMessages(AiChat $chat, int $limit = 20): array
{
return $chat->messages()
->latest('created_at')
->limit($limit)
->get()
->reverse()
->values()
->map(fn (AiMessage $m) => ['role' => $m->role, 'content' => $m->content])
->all();
}
protected function callClaude(string $key, AiChat $chat, string $msg, Company $company): array
{
$messages = $this->historyMessages($chat);
// Anthropic requires alternating user/assistant; system is separate.
$messages = array_values(array_filter($messages, fn ($m) => in_array($m['role'], ['user', 'assistant'], true)));
$r = Http::withHeaders([
'x-api-key' => $key,
'anthropic-version' => '2023-06-01',
'content-type' => 'application/json',
])
->timeout(60)
->post('https://api.anthropic.com/v1/messages', [
'model' => 'claude-sonnet-4-5',
'max_tokens' => 1024,
'system' => $this->buildSystemPrompt($company),
'messages' => $messages,
]);
if (! $r->successful()) {
return ['❌ ' . ($r->json('error.message') ?? 'Anthropic API error ' . $r->status()), ['status' => $r->status()]];
}
$body = $r->json();
$text = collect($body['content'] ?? [])
->where('type', 'text')
->pluck('text')
->implode("\n");
return [$text ?: '(răspuns gol)', [
'model' => $body['model'] ?? null,
'tokens_in' => $body['usage']['input_tokens'] ?? null,
'tokens_out' => $body['usage']['output_tokens'] ?? null,
]];
}
protected function callOpenAI(string $key, AiChat $chat, string $msg, Company $company): array
{
$messages = array_merge(
[['role' => 'system', 'content' => $this->buildSystemPrompt($company)]],
$this->historyMessages($chat),
);
$r = Http::withHeaders(['Authorization' => 'Bearer ' . $key, 'content-type' => 'application/json'])
->timeout(60)
->post('https://api.openai.com/v1/chat/completions', [
'model' => 'gpt-4o-mini',
'messages' => $messages,
'max_tokens' => 1024,
]);
if (! $r->successful()) {
return ['❌ ' . ($r->json('error.message') ?? 'OpenAI error ' . $r->status()), ['status' => $r->status()]];
}
$body = $r->json();
return [
$body['choices'][0]['message']['content'] ?? '(răspuns gol)',
[
'model' => $body['model'] ?? null,
'tokens_in' => $body['usage']['prompt_tokens'] ?? null,
'tokens_out' => $body['usage']['completion_tokens'] ?? null,
],
];
}
protected function callGemini(string $key, AiChat $chat, string $msg, Company $company): array
{
$contents = [];
foreach ($this->historyMessages($chat) as $m) {
$contents[] = [
'role' => $m['role'] === 'assistant' ? 'model' : 'user',
'parts' => [['text' => $m['content']]],
];
}
$r = Http::withHeaders(['content-type' => 'application/json'])
->timeout(60)
->post('https://generativelanguage.googleapis.com/v1beta/models/gemini-1.5-flash:generateContent?key=' . $key, [
'systemInstruction' => ['parts' => [['text' => $this->buildSystemPrompt($company)]]],
'contents' => $contents,
'generationConfig' => ['maxOutputTokens' => 1024],
]);
if (! $r->successful()) {
return ['❌ Gemini error ' . $r->status() . ': ' . $r->body(), ['status' => $r->status()]];
}
$body = $r->json();
$text = $body['candidates'][0]['content']['parts'][0]['text'] ?? '(răspuns gol)';
return [$text, [
'model' => 'gemini-1.5-flash',
'tokens' => $body['usageMetadata'] ?? null,
]];
}
}
@@ -0,0 +1,40 @@
<?php
use Illuminate\Database\Migrations\Migration;
use Illuminate\Database\Schema\Blueprint;
use Illuminate\Support\Facades\Schema;
return new class extends Migration
{
public function up(): void
{
Schema::create('ai_chats', function (Blueprint $t) {
$t->id();
$t->foreignId('company_id')->constrained()->cascadeOnDelete();
$t->foreignId('user_id')->constrained()->cascadeOnDelete();
$t->string('title')->default('Conversație nouă');
$t->string('provider')->default('claude'); // claude / gpt / gemini
$t->timestamps();
$t->index(['company_id', 'user_id', 'updated_at']);
});
Schema::create('ai_messages', function (Blueprint $t) {
$t->id();
$t->foreignId('company_id')->constrained()->cascadeOnDelete();
$t->foreignId('ai_chat_id')->constrained()->cascadeOnDelete();
$t->string('role'); // system / user / assistant
$t->longText('content');
$t->json('meta')->nullable(); // tokens, model, latency_ms
$t->timestamps();
$t->index(['company_id', 'ai_chat_id', 'created_at']);
});
}
public function down(): void
{
Schema::dropIfExists('ai_messages');
Schema::dropIfExists('ai_chats');
}
};
@@ -0,0 +1,160 @@
<x-filament-panels::page>
<style>
.ai-wrap { display: grid; grid-template-columns: 240px 1fr; gap: 16px; min-height: 70vh; }
@media (max-width: 768px) { .ai-wrap { grid-template-columns: 1fr; } }
.ai-side {
background: #f9fafb; border: 1px solid #e5e7eb; border-radius: 10px;
padding: 12px; overflow-y: auto;
}
.dark .ai-side { background: #1f2937; border-color: #374151; }
.ai-new-btn {
width: 100%; padding: 8px 12px; border-radius: 6px;
background: #3b82f6; color: white; font-size: 13px; font-weight: 500;
border: none; cursor: pointer; margin-bottom: 12px;
}
.ai-new-btn:hover { background: #2563eb; }
.ai-chat-item {
padding: 8px 10px; border-radius: 6px; margin-bottom: 4px;
font-size: 12px; cursor: pointer; display: flex; justify-content: space-between; align-items: center; gap: 6px;
}
.ai-chat-item:hover { background: #fff; }
.dark .ai-chat-item:hover { background: #374151; }
.ai-chat-item.active { background: #fff; border: 1px solid #3b82f6; }
.dark .ai-chat-item.active { background: #111827; }
.ai-chat-title { flex: 1; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.ai-del { color: #9ca3af; cursor: pointer; padding: 2px 4px; border-radius: 4px; font-size: 14px; border: none; background: none; }
.ai-del:hover { color: #dc2626; background: #fef2f2; }
.ai-main {
background: #fff; border: 1px solid #e5e7eb; border-radius: 10px;
display: flex; flex-direction: column;
}
.dark .ai-main { background: #1f2937; border-color: #374151; }
.ai-messages {
flex: 1; overflow-y: auto; padding: 16px;
display: flex; flex-direction: column; gap: 12px;
min-height: 400px;
}
.ai-msg { max-width: 85%; padding: 10px 14px; border-radius: 12px; font-size: 13px; line-height: 1.5; }
.ai-msg-user {
align-self: flex-end;
background: #3b82f6; color: white;
border-bottom-right-radius: 4px;
}
.ai-msg-assistant {
align-self: flex-start;
background: #f3f4f6; color: #1f2937;
border-bottom-left-radius: 4px;
}
.dark .ai-msg-assistant { background: #374151; color: #f9fafb; }
.ai-msg pre { white-space: pre-wrap; word-wrap: break-word; margin: 0; font-family: inherit; }
.ai-msg-meta { font-size: 10px; color: #9ca3af; margin-top: 4px; }
.ai-empty { text-align: center; color: #9ca3af; padding: 60px 20px; }
.ai-form {
border-top: 1px solid #e5e7eb;
padding: 12px; display: flex; gap: 8px;
}
.dark .ai-form { border-color: #374151; }
.ai-input {
flex: 1; padding: 10px 12px; border: 1px solid #e5e7eb; border-radius: 8px;
font-size: 13px; font-family: inherit; resize: none; min-height: 40px;
}
.dark .ai-input { background: #111827; border-color: #374151; color: #f9fafb; }
.ai-send {
padding: 10px 20px; background: #3b82f6; color: white;
border: none; border-radius: 8px; cursor: pointer; font-size: 13px; font-weight: 500;
}
.ai-send:hover { background: #2563eb; }
.ai-send:disabled { opacity: 0.5; cursor: not-allowed; }
.ai-loading {
align-self: flex-start;
color: #9ca3af; font-size: 13px;
padding: 10px 14px;
display: flex; align-items: center; gap: 6px;
}
.ai-loading .dot { width: 6px; height: 6px; background: #9ca3af; border-radius: 50%; animation: ai-bounce 1.4s infinite; }
.ai-loading .dot:nth-child(2) { animation-delay: 0.2s; }
.ai-loading .dot:nth-child(3) { animation-delay: 0.4s; }
@keyframes ai-bounce { 0%, 80%, 100% { opacity: 0.3; } 40% { opacity: 1; } }
</style>
@php
$chat = $this->getChat();
$chats = $this->getChats();
@endphp
<div class="ai-wrap" x-data x-init="$nextTick(() => { const m = $refs.msgs; if (m) m.scrollTop = m.scrollHeight; })">
{{-- Sidebar: chat history --}}
<div class="ai-side">
<button type="button" class="ai-new-btn" wire:click="newChat">+ Conversație nouă</button>
@forelse ($chats as $c)
<div class="ai-chat-item {{ $c->id === $chatId ? 'active' : '' }}">
<span class="ai-chat-title" wire:click="selectChat({{ $c->id }})" style="cursor:pointer;">
{{ $c->title }}
</span>
<button type="button" class="ai-del" wire:click="deleteChat({{ $c->id }})"
wire:confirm="Șterge conversația?">×</button>
</div>
@empty
<div style="font-size:11px;color:#9ca3af;padding:8px;">Nicio conversație</div>
@endforelse
</div>
{{-- Main chat area --}}
<div class="ai-main">
<div class="ai-messages" x-ref="msgs"
x-init="$watch('$wire.loading', () => $nextTick(() => $el.scrollTop = $el.scrollHeight))">
@if (! $chat || $chat->messages->isEmpty())
<div class="ai-empty">
<div style="font-size:32px;margin-bottom:8px;"></div>
<div style="font-size:14px;font-weight:600;margin-bottom:4px;">Asistent AI pentru autoservice</div>
<div style="font-size:12px;">Întreabă- orice diagnostic, sumar, sugestii, redactare mesaje către clienți...</div>
<div style="font-size:11px;margin-top:16px;color:#9ca3af;">
<b>Configurare:</b> mergi la Setări Asistent AI și adaugă cheia API (Claude / GPT / Gemini).
</div>
</div>
@else
@foreach ($chat->messages as $m)
@if ($m->role === 'user')
<div class="ai-msg ai-msg-user"><pre>{{ $m->content }}</pre></div>
@elseif ($m->role === 'assistant')
<div class="ai-msg ai-msg-assistant">
<pre>{{ $m->content }}</pre>
@if (! empty($m->meta['provider']))
<div class="ai-msg-meta">
{{ strtoupper($m->meta['provider']) }}
@if (! empty($m->meta['latency_ms'])) · {{ $m->meta['latency_ms'] }}ms @endif
@if (! empty($m->meta['tokens_out'])) · {{ $m->meta['tokens_out'] }} tok @endif
</div>
@endif
</div>
@endif
@endforeach
@endif
@if ($loading)
<div class="ai-loading">
<span class="dot"></span><span class="dot"></span><span class="dot"></span>
<span>asistent gândește...</span>
</div>
@endif
</div>
<form wire:submit="send" class="ai-form">
<textarea
class="ai-input"
wire:model="newMessage"
placeholder="Scrie mesajul tău..."
@keydown.enter.exact.prevent="$wire.send()"
@keydown.shift.enter="$el.value += '\n'"
rows="1"
></textarea>
<button type="submit" class="ai-send" wire:loading.attr="disabled">Trimite</button>
</form>
</div>
</div>
</x-filament-panels::page>